How do I place an order? Browse thegamecellar.shop, add items to your cart, and proceed to checkout.
Can I modify or cancel my order? Yes, within 24 hours of placing it. Email support@thegamecellar.shop or call +1 (626) 406-4182 as soon as possible.
Do I need an account to order? No, you can check out as a guest.
Shipping & Delivery
How long will my order take to arrive? Orders typically arrive within 4–11 business days: 1–3 business days handling + 3–8 business days transit. Shipping is free on all US orders.
How do I track my order? You will receive a shipping confirmation email with a tracking number once your order ships.
Returns & Refunds
What is your return policy? We accept returns within 30 days of delivery with free return shipping and no restocking fees.
Can I return opened trading card packs? No. Opened trading card packs, booster boxes, or other opened sealed card products are final sale.
Payment
What payment methods do you accept? Shopify Payments (Visa, Mastercard, Amex, Discover), PayPal, and Stripe (including Apple Pay and Google Pay).
Is my payment information secure? Yes. All transactions are SSL encrypted and processed by PCI-compliant processors. We never store your full card number.
Products
Are your trading cards authentic? Yes. All products are 100% authentic and sourced from authorized distributors.
Still have questions? Email support@thegamecellar.shop or call +1 (626) 406-4182.
